At Doozie, our services primarily involve digital delivery of attraction tickets and travel confirmations. This Shipping Policy outlines how and when you will receive your purchases.

1. Delivery Method

All tickets and booking confirmations are delivered electronically via email. Physical shipping is not typically required for our services.

2. Delivery Time

You will usually receive your tickets or confirmation details within a few minutes of completing your booking. In some cases, it may take up to 24 hours.

3. Email Issues

If you do not receive your confirmation email, please check your spam or junk folder. If it’s still not there, contact us at support@mydoozie.com so we can resend it.

4. Physical Delivery

In rare cases where a physical voucher or pass is required, we will coordinate the shipping details with you directly. Any shipping costs, if applicable, will be disclosed prior to finalizing your purchase.

5. Incorrect Email Address

Please ensure that your email address is entered correctly at checkout. Doozie is not responsible for undelivered tickets due to incorrect or misspelled email addresses.

6. Contact Us

For any questions about your delivery or to report an issue, please contact our support team at support@mydoozie.com.